Price and Services

Hiren Patel has over 20 years of experience in the field of law. He qualified as Advocate in India in July 2000; he qualified as Solicitor of England and Wales in October 2011 and he is a Solicitor with Higher Rights of Audience (Solicitor – Advocate) since January 2018. He specialise in immigration laws of the United Kingdom.

We know that certainty of legal cost is paramount importance for our client before they decide to take decision to pursue application/litigation hence we take pride in providing transparent and realistic cost estimates. We provide an estimate at the outset of any matter. While the cost of court action can be difficult to estimate our longstanding experience enables us to provide you with a realistic and comprehensive costs estimate. We are always happy to discuss the risks of your matter and work on fixed fee basis.

Our fees:

* Residence card as a family member of EEA national, retaining rights of residence as a family member after divorce or death, derivative residence card as a primary career, residence card as extended family members, registration certificate as an EEA, permanent residence as an EEA national

All figures given above are excluding applicable VAT if any. We work on fixed fee basis, once we assess work involved we will advise you in advance our fixed fee.

What services are included

The work will involve:

• discussing your circumstances in detail and confirming whether this is the most appropriate application for you to make and what other options may be available to you

• giving you advice about the requirements of the Immigration Rules and whether you meet the criteria

• if you do not fulfil certain criteria, whether this can be overcome and how

• considering the supporting evidence you have provided

• guiding you on missing supporting mandatory evidence

• where necessary, helping you obtain further evidence (such as medical records and bank statements), including taking statements of any witnesses;

• preparing your application and submitting it on your behalf;

• giving you advice about the outcome of the application and any further steps you need to take.

Above fee excludes our fee for attendance at a Home Office interview: if the Home Office ask you to attend an interview, we will give you clear advice (and discuss the possibility of us attending with you) at the appropriate time and for attendance our fee is £500 (excluding VAT)

Disbursements:

Disbursements are costs related to your matter that are payable to third parties, such as visa fees. All disbursements are directly required to be paid by you such as –

• Independent expert reports e.g. medical experts; social worker report. These are required in very few cases: we will let you know as soon as possible if we consider an expert report is necessary.

• If there is an interview and we do attend with you, there will be additional disbursements in respect of our fee plus our mileage/travel expenses.

The costs quoted above do not include:

• Any Home Office fees / Immigration Health Surcharge / Tribunal fees / Court fees for making the application/appeal. Our firm do not hold client (your) money hence you will pay this to the respective authorities directly and if any refund is due you will get refund in your name.

• Where the Home Office refuse your application, advice and assistance in relation to any appeal

How long will my application take?

We cannot guarantee how long the Home Office will take to process your application. The current processing time for non-settlement application is eight weeks and for settlement application six months.

For out of country application you can check current processing time on the Home Office website.

We will normally be able to submit this type of application within two weeks of you instructing us, but we will let you know at the earliest opportunity if it is likely to take longer than this.

Complaints procedure: We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can e-mail or post your complaint to us. Making a complaint will not affect how we handle your case.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
You can raise your concerns with the Solicitors Regulation Authority.
What do to if we cannot resolve your complaint The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman: • Within six months of receiving a final response to your complaint and • No more than six years from the date of act/omission; or • No more than three years from when you should reasonably have known there was cause for complaint. If you would like more information about the Legal Ombudsman, please contact them.

Contact details:
Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ